Privacy Policy

At MNDR.AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mndr.ai and use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide to us, including:

• Email Address: When you join our waitlist or contact us
• Contact Information: When you reach out via enterprise@mndr.ai
• Communication Content: Messages, inquiries, and feedback you send to us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Usage Data: Pages visited, time spent, click patterns
• Device Information: Browser type, operating system, device identifiers
• Technical Data: IP address, referral URLs, access times
• Cookies and Tracking: Session data and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain our AI-powered personalization platform
• Communication: To respond to inquiries and provide customer support
• Waitlist Management: To notify you about product updates and early access
• Product Development: To improve our services and develop new features
• Marketing: To send relevant updates about our platform (with your consent)
• Analytics: To understand user behavior and optimize our website
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Email delivery and communication services
• Website hosting and maintenance
• Analytics and performance monitoring
• Customer support tools

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes or government requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities
• Compliance with regulatory obligations

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission and storage encryption
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard hosting and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

5.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your contact preferences

5.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data

5.4 Opt-Out

• Unsubscribe from marketing communications
• Opt-out of certain data processing activities

To exercise these rights, please contact us at privacy@mndr.ai

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and performance
• Provide personalized content and experiences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Achieve legitimate business purposes

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.